Frequently Asked Questions (FAQ)
Everything you want to know about Mr. Bubbles: product, ingredients, shipping, returns and more. Click a question to read the answer.
Product
How long does a Mr. Bubbles cocktail last?
Alcoholic cocktails keep for 360 days from production (storage temperature 0-30°C); the alcohol-free Free° ones for about 60 days (best kept in the fridge). The date on the label is a "best before": it marks peak quality, not a health risk.
How should I store the product?
Keep in a cool place, away from direct light and heat sources; the fridge (2-8°C) is ideal. Once opened, drink within 24-48 hours for the best taste.
How many cl are in a bottle?
16 cl (160 ml) of ready to drink cocktail: the full serving of a bar long drink.
What is the bottle made of?
Container in recycled PET (food-safe plastic, light, 100% recyclable and shatterproof, perfect for events, the pool and the beach) with a recyclable aluminium cap and an airtight seal that keeps it fresh and tasting its best.
How do I serve a Mr. Bubbles cocktail?
Classic serve: pour into a tall glass full of ice, garnish with fruit or herbs as you like and enjoy. On the go: chill in the fridge (2 hours) or freezer (1 hour), shake and drink straight from the bottle. Ready in 7 seconds: shake, pour, enjoy.
Kits and stock-ups
What are «Il Giro» and «La Scorta»?
They're the tube kits from Mr. Bubbles: cardboard tubes holding 5 single servings each. Il Giro is the mixed assortment of flavours (10, 15, 20 or 25 cocktails, plus the Aperitivo version), while La Scorta is the stock-up of your favourite: five of the same in one tube. A kit always costs a little less than the same cocktails bought one by one. See all the kits.
How does a kit arrive?
In its recyclable cardboard tubes: the tube is the shipping pack, sturdy and ready to give as a gift, with no extra boxes to get rid of.
Can I choose the flavours in the kits?
Il Giro comes with the assortment shown on the product page and La Scorta is a single flavour. If you want to put together your own mix, add the individual cocktails you like to the cart: the more you buy, the less they cost, and the quantity discount applies automatically.
Ingredients and safety
Are Mr. Bubbles cocktails gluten free?
Yes, all Mr. Bubbles cocktails are gluten free and contain none of the 14 main allergens (EU Reg. 1169/2011): eggs, milk, peanuts, soy, gluten, fish, crustaceans, tree nuts, celery, mustard, sesame, sulphites, lupin, molluscs.
Do they contain preservatives?
No, no artificial preservatives. Alcohol and a very small amount of sugar act as natural preservatives. They're 100% craft cocktails made with fresh ingredients.
Do they contain colourings?
Most don't: the colour comes from the fresh ingredients (e.g. the Gin Fizz is yellow thanks to turmeric). Some recipes use liqueurs/bitters with EU-authorised food colourings: Blue Lagoon (E133), Bitter Orange Sour (E124, E110), Americano (E150, E122, E110).
What is the alcohol content?
It depends on the recipe, usually between 7% and 13% vol. The exact strength is always shown on the label. Drink responsibly.
Orders and shipping
How long does an order take to arrive?
Delivery time is shown at checkout, before you pay. You'll get a tracking email once your order ships.
How much does shipping cost?
Shipping costs are shown at checkout, before you pay. Check the active promotions on the site.
Can I change the address after ordering?
Yes, if the order hasn't been shipped yet. Contact us straight away at servizioclienti@misterbubbles.it or +39 375 7871073.
Do you ship abroad?
Shipping costs and delivery time for your country are shown at checkout. Follow us on social for updates.
Payments
Which payment methods do you accept?
Credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, Satispay and bank transfer (for business orders or large quantities). All payments are handled through secure, encrypted gateways.
Can I request an invoice?
Yes, enter your tax details (VAT number, tax code, SDI/PEC) at checkout. For later requests, write to us within 48 hours at servizioclienti@misterbubbles.it.
Returns and refunds
Can I return the product?
Yes, you have 14 days from receipt to exercise your right of withdrawal, no reason needed. Products must be intact, unopened and in their original packaging (for hygiene reasons). Return shipping costs are paid by the customer unless otherwise agreed.
What if the product arrives damaged?
Contact us within 48 hours of delivery at servizioclienti@misterbubbles.it with photos of the damage: we'll replace it for free straight away or refund you, at our expense.
When do I get my refund?
Within 7 days of receiving your withdrawal notice, to the same payment method you used for the purchase.
Businesses, events and gifts
Do you offer solutions for businesses, events or restaurants?
Yes: dedicated prices for resellers and wholesalers, ongoing supply for bars/restaurants/hotels, customisation for events and weddings, gift boxes and co-branding. Write to us for a quote at amministrazione@misterbubbles.it or +39 375 7871073.
Can I customise the labels for an event?
Yes, we customise labels for weddings, birthdays and corporate events (with an extra charge for print setup costs). Contact us for a quote.
Sustainability and social commitment
Is Mr. Bubbles sustainable?
Yes: 100% recyclable packaging (PET and aluminium for the bottles, glass for the 75 cl formats, cardboard for the kit tubes), fresh and local ingredients where possible, reduced and optimised packaging.
Does Mr. Bubbles have a social commitment?
Yes. Mr. Bubbles is a co-founder of Ape'n Down, a social enterprise that promotes job inclusion for people with disabilities, especially Down syndrome. By choosing Mr. Bubbles you support a social inclusion project. Find out more.
Support and responsibility
How do I contact support?
Email servizioclienti@misterbubbles.it (reply within 24 working hours) or phone +39 375 7871073, Monday to Friday 9:00-18:00 (Italian time).
Can I buy if I'm under 18?
No. Our products contain alcohol and are for adults only (18+). By placing an order you declare you are at least 18; the courier may ask for ID on delivery. Selling alcoholic drinks to under-18s is forbidden (art. 689 of the Italian Criminal Code).
Misterbubbles S.r.l. · VAT no. 04786620239 · REA VR-446933 · servizioclienti@misterbubbles.it · +39 375 7871073 · www.misterbubbles.it
